CERTIFICATION:
 ITIL   : IT Service Management Foundation.
 CCNP  : Cisco Certified Network Professional. 
 CCNA  : Cisco Certified Network Associate.
 MCSA  : Microsoft Certified System Administrator (Windows 2000 Server)
 MCSE  : Microsoft Certified System Engineer (Windows 2000 Server)

Training Attendant:
 CosmoCom
o Certified Contact Center on Demand Deployment Engineer. (Product Specialist tear I & II)

 Genesys University
o Framework Overview 7.5
o Framework Installation and Configuration 7.5
o Routing and Reporting Installation and Configuration 7.5
o Outbound Campaign Management 7.2
o Outbound Contact Installation and Configuration 7
o E-mail & Web Media Overview 7
o E-mail & Web Media Installation & Configuration 7
o Genesys Voice Platform Overview 7
o Genesys Voice Platform Network Edition Installation & Configuration 7
o Genesys Voice Platform Network Edition Provisioning & Operations 7

 Alcatel University
o Media Resource Point (MRP) 4.0 Operations & Administration 
o NGN Overview 5020 Description & Operation.
o NMC2 Administration & Maintenances (NMS)

 MEMBERSHIP
o PMP: Project Management Institute.
o CSI: Computer Society of India.
o NSR: National Skills Registry.

EDUCATIONAL QUALIFICATIONS:
 Master of Business Administrator. [ Executive Program - 2006]
 Bachelor Degree in Computer Applications. (2000)